KAPLANSOS.com | SOS.PURDUEGLOBAL.edu
Coronavirus (COVID-19) Information
For information on company and government policies in regards to the Coronavirus (COVID-19) please visit the site: coronavirus.kaplan.com
Kaplan Alpharetta, Georgia Office
As always, our first consideration is the safety and health of our employees. Our second priority is making sure the Alpharetta Shared Service can take steps to service its customers without interruption. As such, we are taking the step for employees of the Alpharetta Shared Service Center to work from home indefinitely. As a proactive, preventative measure, we will work remotely until further notice, effective no later than 5 pm Friday, March 13th. To confirm, this is not because any person in our office has either a suspected, a confirmed case of COVID-19 or even a direct interaction with an infected person.
All employees of the Alpharetta Shared Service Center have the ability to work from home. We will continue all operations. We also have backup plans in place. During this time, the best form of communication will be email. We will continue to process mail via our mailroom as long as possible. However, we recommend sending PDFs to the extent possible instead of mail.
If you have any questions or concerns, please don't hesitate to contact your normal Service Center contact or me.
We hope everyone remains safe and healthy.
We will be in touch as needed, and with further information regarding the office re-opening.
Welcome to the Kaplan SOS / Purdue Global SOS site
This website has been created to update all employees with important information in the event of a crisis with national or regional implications.
On this site, you will find:
- General information on how we will communicate in an emergency.
- Contingency plans for employees who may be affected by a particular crisis, such as a power outage, natural disaster or act of terrorism
- Links to relevant government websites.
Other sources of emergency contact information:
- TOLL-FREE HOTLINE NUMBER, 1-866-527-5260 (1-866-KAPLAN-0), will have up-to-date recordings or relevant information for employees.
- Email: Updates may be posted in public folders or sent to your personal mailbox.
If contacted by a government or law enforcement agency:
Any inquiry by a government or law enforcement agency -- whether by phone, email or in person -- MUST be forwarded immediately to the legal department. You must not volunteer information or documents without first talking to an attorney. Collect as much information as possible regarding the contact and source of information, including date/time of call; the caller's name, title and agency; the stated purpose of the call, and requested response time. If the contact is by email, please call and forward the email to legal. If the request comes by mail, please call and fax the request. Following are contact names and numbers for this purpose:
Vice President & Associate General Counsel, Kaplan, Inc.
Work phone: 312-385-1337
Legal Fax: 800-382-6864
In the event of serious injury or damage, or other unusual event:
In the event of serious injury (or other unusual event) involving an employee or student at any time, or any other person while that person is on Company premises (or if you need to handle a situation where serious injury may occur), please call the legal contact numbers above immediately.
If damage occurs to property, call the real estate contact numbers below:
Executive Director of Design and Construction
work: 415-538-1514 extension 2221
Executive Director, Real Estate, Kaplan, Inc.
National Facilities Director, Kaplan, Inc.
Real Estate fax: 212-492-5888
If contacted by the media:
Do not attempt to answer questions, even if they seem straightforward. Please immediately contact Mark Harrad, Vice President, Communications, or Melissa Mack, SVP, Marketing. You will need to provide the caller's name, media outlet, phone number and email address. Following are contact numbers for this purpose:
Vice President, Communications
Work: (212) 974-6231
Chief Communications Officer
Public Relations fax: 212-957-1646
If for any reason you can't reach any of the primary contacts above, please contact anyone else on the list. These reminders to contact us are not substitutes for your regular reporting procedures. You should also continue to report information and incidents consistent with your own existing company procedures.
If you have any general questions, please direct them to, email@example.com.
USEFUL GOVERNMENT LINKS
Terrorism and Emergency Preparedness Websites
Federal Emergency Management Agency
Emergency preparedness information and updates
US Department of Homeland Security
Advice and information on preparing for terrorist emergencies
The Red Cross
Information on terrorism preparedness and disaster safety
The White House
Web site provides update on terror threat level
NYC Government, Office of Emergency Management*
Information on terrorism preparedness and updates on city emergencies, including weather emergencies
Washington, DC Office of Emergency Management*
Information on terrorism preparedness and updates on local emergencies, including weather emergencies
* Almost all cities have offices of emergency management that will provide information, updates and alerts on all types of local and national emergencies.
National and International Travel Websites
US Department of State
General travel warnings
US Department of State
Current travel warnings
US Department of State
Crisis preparation for travelers
US Customs Service
Useful travel information, including airport security procedures